Lesson 3: Using the telephone - Sử dụng điện thoại

Edward: Hello, my name's Edward Green. I would like to speak to Mr. Smith, please.
Secretary: Oh, I'm sorry but Mr.Smith isn't available.

Edward: OK, I'll ring back. Does Mr. Smith have a direct line?

Secretary: I'm sorry, but the number is confidential.

Edward: Ok. Thank you.

Jenny: It's very difficult to speak to Mr. Smith.

Edward: Yes. I know

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